FAQ's

WHERE DO WE SOURCE FROM?

We source from a large network of sellers locally and internationally. All of our items are authentic, both like new and pre loved. 

ARE THERE ANY EXCHANGE RATES?

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate on the date your card issuer processes the transaction.

ARE YOUR ITEMS AUTHENTIC?

 All of our items are guaranteed authentic. If you are still uncertain of the authenticity we are happy to arrange for a written certificate of authenticity from a third party source at your expense. We are happy to provide photos to third party authenticators should you desire.

**PLEASE NOTE: Angeles Vintage is not in any way affiliated nor do we have an official relationship with with any of the luxury brands that we post for sale on our website. 

WHERE DO WE SHIP?

Angeles Vintage buys and sells internationally. We are based in Los Angeles, and offer domestic shipping for a flat rate of $12. We also offer International shipping for a flat rate of $30 and $20 to Canada.

Please note any duties or import fees incurred are additional and paid on delivery by the customer. 

HAVE SOMETHING YOU'RE INTERESTED IN SELLING?

Send us an email to shopangelesvintage@gmail.com and we will reply with an estimate. *Please note we only purchase items that are authentic and in good condition.*

CAN I RETURN, REFUND OR EXCHANGE? 

At this time we do not offer the services to return, refund or exchange. Much of our time is spent uploading designer sizes and include actual measurements for every item. We ask that you confirm your size before purchasing with us. As our items are high-end and often very delicate it is not possible for us to accept returns of items. 

If you are still unsure of the condition of any item(s) and would like additional photos, measurements or fabric information feel free to contact us PRIOR to purchase. 

IN WHAT CONDITION ARE YOUR ITEMS?

All items that we sell are pre-loved or vintage, therefore item may have imperfections. We describe and photograph our items carefully to assist you before you purchase. Some items have experienced some reconditioning and we will always let you know. If you have questions or concerns about an item on the site, please feel free to inquire. 

 

 

 

WHEN WILL MY ORDER BE PROCESSED? 

We processes orders between Monday and Saturday. Orders will be processed within 1-3 days from the order date and shipped the next day after the processing day.

Please contact us if you do not receive tracking confirmation after 3 days of order date.